Cancelation / Refund Policy

Product Return Policy
In case of any dissatisfaction, manufacturing or packaging defect, customers/distributors can return/exchange the product. The customers/distributors must contact the distributor/Company from whom they had purchased the same, within 20 days from the date of purchase. They have to give a reason and return the said products along with the original customer order receipt copy / invoice. In such cases, it is the distributor's obligation to satisfy the customer’s need for money refund or replacements of products.

The distributor can then return these products, with original Invoice to the Company. The Company will replace these products free of cost or if the distributor does not want the same products, the Company will give a cash voucher (zero SV/ BV) of the same amount, which can be used by the distributor within 30 days for purchasing products of their choice.

Documents Required
Product Return Form
Reason for return
Copy of Invoice
Products to be returned.

Buy Back Policy
The Company provides a Buy Back Policy to the distributors who wish to resign from his/her distributorship and return any NHMPL products that are in good condition, useable, resaleable, restock-able, unopened, unaltered and must have a shelf life of at least four months.

If the distributor resigns within 30 days from the purchase of the products, NHMPL shall provide a full refund for the products to the distributor after deducting bonus paid (if any) and reversing the SV on the products (if any).

returned will be equal to distributor cost of the products being returned, less total bonus paid out by the Company on the original purchase, less GST, less 10% service charge.

The Buy Back Policy is designed to impose upon the sponsor and the Company – the obligation to ensure that the distributor is buying products wisely.

Cancellation
For Cancellation of confirmed/placed order please Contact Us on our helpline no : +91 33 3544 1899

or write to us at info@naturohealthmatters.com

Please Note :
Product Return Policy is NOT valid on electronic or any items if opened.