Our Privacy and Security Policy

Thank you for visiting www.naturohealthmatters.com used in this privacy statement, the terms “our”, ”we” and “us”  or NHMPL & HEALTH MATTERS refer to all Naturo Health Matters Private LImited and the distributor unless the context provides otherwise.

This privacy policy sets out how Naturo Health Matters Private Limited. uses and protects any information that you give us when you use this website. NHMPL is committed to ensuring that your privacy is always protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What Information We Collect and How We Use It
The information that we collect on our website comes under two general categories-

Personally Identifiable Information
Aggregate Information
1. Personally Identifiable Information
This refers to information that lets us know who you are or things specifically about you.

Distributors can upload their KYC document/s in either jpeg/jpg/png/gif or any other format via NHMPL Mobile Application.

A. Visitors
You can browse our website without sharing any Personally Identifiable Information. If you want to register with us as a distributor or place an order, you may voluntarily provide your Personally Identifiable Information (name, address, email address or telephone number) to be shared with a registered NHMPL distributor for the purpose of assisting you with registration and order placement. We might also maintain a record of your contact information to help us provide better services in case you contact us again.

B. Ordering
When you place an order on our website, Personally Identifiable Information (such as name, contact info, order info, credit card and other transaction info) will be collected for the purpose of processing and delivering your order. We may also provide certain necessary order details to our shipping partners to complete the delivery of the order.

C. Credit Card Storage
The Credit Card Information collected for online shopping is used only to process payments for the orders and, is not retained on our website. The information is securely transmitted to the bank, and we store only the reference number and amount paid information provided by the bank.

D. Surveys and Promotions
You may voluntarily provide Personally Identifiable Information to participate in occasional surveys, user polls or to answer questionnaires. This information is used by us to better our products and services. We may also use this information to provide you marketing and promotional material. If you do not wish to receive any such material, you can adjust the setting for the same through a link provided in the email communication or send us an email at support@naturohealthmatters.com.

2. Aggregate Information
This refers to information that does not distinguish you as a particular individual. This information includes your browser and operating system type, your IP address, URL (Uniform Source Locator) of the website that directed you to our site and any search terms you enter on our site. Such information is aggregated by our web server to monitor the activities on the site and evaluate its performance. This helps us improve the features and functions on the website to provide you a satisfactory user experience. We might compile, publish, store, collect, promote, disclose, or use any Aggregate Information. We generally do not correlate any Personally Identifiable Information with Aggregate Information. In case we do this, it will be protected as per the terms mentioned for Personally Identifiable Information in this Privacy Policy.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. It is your sole responsibility to safeguard the password created for your online account. In case you suspect that your password has been compromised, contact NATURO HEALTH MATTERS PRIVATE LIMITED as soon as possible. Since your Distributor ID and account password are specific to you, you take full responsibility for any and all activity conducted on our site with your ID and password.